On-site Services There whenever you need us

Our on-site services are included in all RelaxRate packages. Enjoy Konica Minolta's services nationwide.

How will On-site Services help my company?

When renting a printer with RelaxRate, you can be sure that only qualified specialists will provide services in your office. Take advantage of free installation, technical maintenance, and repairs.

1. Save money

Our on-site services are included with every RelaxRate package.

2. Save the hassle

Our machines run automatic maintenance checks without any action from yourself.

3. Save time

Upon submitting a request, our team will contact you within 8 business hours.

How does it work?

1. Maintenance and Repair

Every printer rented with RelaxRate includes 24/7 remote monitoring. If any issue occurs, you will be alerted by your printer immediately.

2. Create a service ticket

To create a technical inspection request, simply get in touch with our customer service team.

3. Ticket sent to Service Technician

This ticket is then dispatched to a field service technician.

4. On-site support - Issue solved!

The service technician repairs the issue for no additional cost. With no charges for travel, work time or spare parts.

Get your printer with RelaxRate

When renting a printer with RelaxRate, you not only get a printer but also a lot of benefits. You won't have to worry about ordering printer cartridges, technical maintenance, or repairs. We will take care of everything, and it won't cost you anything extra.

Find out more about RelaxRate